Who We Are

Fixli is an AI-powered coding error explainer built and operated by an independent developer. Our websites are fixli.com.au and fixli.com. If you have any questions about this policy, you can reach us at our feedback page.

What We Collect

We collect only what’s necessary to run and improve Fixli. This includes:

• Your name — when you create an account or submit feedback
• Your email address — for account access and important product updates
• Error messages and code snippets — the content you paste into Fixli to be explained, used anonymously to improve our AI responses over time

How We Use Your Data

• Your name and email are used solely to manage your account and send essential product communications
• Error messages and code snippets may be reviewed anonymously to understand how Fixli is being used and to improve the quality of explanations
• We do not use your data to train external AI models or share it with third-party AI providers beyond what is necessary to generate your explanation

Analytics

We use Google Analytics to understand how visitors interact with Fixli. This may include data such as pages visited, time spent on the site, and general location (country/region level only). This data is aggregated and anonymous — we cannot identify you personally through analytics.

Google Analytics may use cookies to collect this information. You can opt out of Google Analytics tracking at any time using the Google Analytics Opt-out Browser Add-on.

Cookies

Fixli uses minimal cookies to keep track of your daily usage limit (so we know how many free explanations you’ve used today). This data is stored locally in your browser and is never sent to our servers.

Once Google Analytics is active on the site, it may set its own cookies as described above.

Data Storage & Security

Your data is processed via AWS (Amazon Web Services) infrastructure based in the Asia Pacific (Sydney) region. We take reasonable steps to protect your information, but no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent at any time

To exercise any of these rights, contact us via our feedback page.

Changes to This Policy

As Fixli grows, this policy may be updated to reflect new features or legal requirements. Any significant changes will be noted here with an updated date. Continued use of Fixli after changes are posted means you accept the updated policy.